FaQs

FAQS

 Tel: +0902-772-7727 info@gedoxs.com

 Plot 28, Bendel Estate, Directly Behind NNPC Junior Staff Club, Effurun, Delta State, Nigeria.

 Standard shipping on all orders.

 Email Support
Monday – Friday.

FaQs. General Information

Why shop with GEDOXS?

You should shop on GEDOXS because you are guaranteed best prices across all products, amazing quality, unhindered 24/7 access to a wide range of products. Shopping on GEDOXS is very convenient, as in, no traffic, no queues! You shop online from the convenience of your home, your office and even from a moving vehicle. It is absolutely risk free! Payments can be made via credit cards or cash on delivery and the products will be delivered to the comfort of wherever you are. All our products are subject to quality check, to further confirm that they are durable.

How do I find specific items?

Do you already have something specific in mind? Then type anything you are looking for in the search field at the top of the page. You will find all related products.

Shipping duration and Delivery policy

This is entirely subject to where the order is to be delivered to. Considering the fact that some items will be specially requested for and specifically customised to suit the buyer’s taste and want, we cannot give categorically state the delivery duration; however, shipping and delivery is ordinarily not going to take more than seven (7) working days.

Returns and Refunds policy

Since the products in question are clothing items, they cannot be returned once you get full custody of them, also, we do not refund. However, the item can only be replaced if destroyed while in our custody or corrected (for customised orders). Our customer service agents are always willing and ready to attend to your every need. Our working hours are 9:00am-6:00pm on weekdays and 10:00am-4:00pm on weekends. Kindly check our terms and conditions for more on this.

Do I get discounts for bulk purchases?

Yes you do. The more you purchase, the less you pay.

Can I pay on delivery?

This option is open only to our customers in Delta State. However, it’s not a permanent arrangement, once our other outlets have been completed in other states, the pay on delivery option will be open to all.

Do you deliver outside Nigeria?

Yes we can deliver outside Nigeria, but that has to be done on special and agreed arrangements and the entire shipping cost will rest on the customer.

Supplier identification

www.gedoxs.com is a site operated by Gedoxs Ltd.

We are registered in Nigeria under company number (your registration number) and with our registered office at Plot 28, Bendel Estate, Directly Behind NNPC Junior Staff Club, Effurun Warri, Delta State, Nigeria..

We are regulated by the Corporate Affairs Commission (CAC) of Nigeria.

Product information

www.gedoxs.com is out portal for the sales of clothing and customization of clothing for both male, female and couples for all Ages. Our products are manufactured by our in-house team of Professional Tailors, Stylists, and designers.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Payment Process and Options

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

 

The following Platforms are available for Payment:

  1. Bank Payments – You can make your orders payable either by transfer or by direct bank payment to the following account number.

 

Diamond Bank Account

Account Name: Gedoxs Ltd.

Account Number: xxxxxxxxxx

 

Union Bank Account

Account Name: Gedoxs Ltd.

Account Number: xxxxxxxxxx

2. Card Payments – This option is available in the checkout page.

Supplier Identification

www.gedoxs.com is a site operated by Gedoxs Ltd.

We are registered in Nigeria under company number (your registration number) and with our registered office at Plot 28, Bendel Estate, Directly Behind NNPC Junior Staff Club, Effurun Warri, Delta State, Nigeria..

We are regulated by the Corporate Affairs Commission (CAC) of Nigeria.

Contract execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

Email newsletter

  • If you sign up to our newsletter we may use your email address to send you information about products or services.
  • You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

  • Strictly necessary cookies – These are cookies that are essential to the operation of our website.
  • Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies – These cookies are used to recognise you when you return to our website.
  • Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer.
  • The referring website from which you have got to our website from.

The reasons for this are:

  • To make ongoing improvements to our website based on this data.
  • To see our most popular sources of business.

Disclosure of personal data

We may disclose your personal data:

  • To other companies within our group.
  • If we sell our business.
  • To agents and service providers.
  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.

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